Studio Ditte Kamille Poederroze & Goud

At Luxury Walls we find it important that our customers are satisfied with their purchase. If the wallpaper is not to your liking, you can return the product within 14 days of receipt. Please note that wallpaper per meter and photo wallpaper are excluded from returns. Make sure that the wallpaper is unused and undamaged and in the original packaging. The costs for returning are for your own account, unless there is a defect or incorrectly delivered product.

If you order wallpaper for less than 99 euros, we charge 5.95 euros for shipping. If your order is above 99 euros, we will ship your products free of charge to the address you provided. We strive to deliver your order as soon as possible, usually within 1 to 4 business days after receipt of payment. If you have any questions about shipping and returns, you can always contact us via customer service .

Luxury Walls is proud to announce that we have joined Trusted Shops, an independent certification organization that focuses on protecting consumers and providing security for online purchases. By being affiliated with Trusted Shops, our customers have the assurance that our webshop meets strict requirements for reliability, security and transparency. For example, we are obliged to adhere to the Trusted Shops Code of Conduct and have placed our privacy policy and general terms and conditions clearly and understandably on our website.

A major advantage of being affiliated with Trusted Shops is that our customers can use free dispute mediation. Should a conflict unexpectedly arise between the customer and our webshop, Trusted Shops can help find a solution. In addition, our customers can leave reviews on our Trusted Shops page, which gives new customers a better idea of our products and service. We are proud to be part of the Trusted Shops community and will continue to do our utmost to provide our customers with the best possible experience.

At Luxury Walls, safety comes first. Our webshop is secured with an SSL certificate, which means that your personal data and payment information are always sent encrypted. This way you are protected against misuse and you can place your order with peace of mind. We offer safe and reliable payment methods, including PayPal, Klarna and credit card. Do you have questions about payment? Our customer service is ready to help you.