Frequently Asked Questions

We offer a wide range of wallpaper types, such as non-woven wallpaper, vinyl wallpaper, paper wallpaper, textile wallpaper and photo wallpaper.

You can use our search filters on the website to filter by colour, pattern, style and brand, or you can ask our customer service for personal recommendations.

Select the wallpaper you want, add it to your shopping cart and follow the steps in the ordering process to complete your order.

We accept various payment methods, such as credit card, PayPal, Bancontact and bank transfer.

You can change or cancel your order within 2 hours after placing the order. Please contact our customer service to arrange this.

In the checkout, you can enter a discount code on the computer on the right. On mobile, you can expand the order overview at the top of the checkout. Then enter your discount code there.

Shipping costs are €4.95 for orders under 99 euros. Above €99 shipping is free.

Delivery time varies between 1-7 business days, depending on the ordered item and stock. Each product is ordered from the supplier.

Yes, you can return your order within 14 days of receipt, provided the product is unopened and undamaged. The costs for returning are 19.95 per shipment.

Please note: wallpaper per meter and photo wallpaper are made to measure. Therefore, these products cannot be returned.

Register your return via our returns portal .

Use our wallpaper calculator on the website to calculate the number of rolls you need based on the dimensions of your room and the wallpaper you choose.

Please note: Luxury Walls is not responsible for incorrect answers from the calculator. We cannot be held responsible for too much ordered wallpaper. Always calculate yourself how much wallpaper is needed.

Follow the instructions on the wallpaper packaging and use the right tools. In general, ensure a clean, smooth and dry surface, apply the glue evenly and ensure accurate alignment of the wallpaper strips.

Yes, you can apply wallpaper to a painted wall, provided the paint has been applied properly and the surface is clean, dry and free of loose particles.

Use a wallpaper stripper or steamer to gently loosen the wallpaper and then remove it with a putty knife. Be careful not to scrape too hard so as not to damage the wall.

Most wallpapers can be cleaned with a damp cloth or sponge. Do not use abrasive cleaners or brushes. Refer to the care instructions on the product page or packaging for specific recommendations.

Yes, there are special types of wallpaper that are suitable for damp areas, such as vinyl wallpaper. Make sure you choose the right type of wallpaper and use a suitable adhesive.

Pattern repeat is the distance between the beginning of a pattern and the point where the pattern repeats itself. Pattern offset occurs when the wallpaper strips do not connect seamlessly and the pattern is offset to create a continuous look.

Ensure an even distribution of the adhesive on both the wallpaper and the surface. Use a wallpaper spatula or roller to gently push any air bubbles from the center to the edges.